GLASGOW: +44 (0)141 280 0235

AYRSHIRE: +44(0)1292 388488

CELL PHONE: +44(0)7903 00 44 88

QUESTIONS

Airport Arrivals

Your chauffeur will meet you in the airport arrivals hall with your details displayed on a personalised greeting board. For hotel collections, your chauffeur will make him/herself known to the Concierge or Receptionist.

We observe the progress of your flight with the latest real-time flight monitoring software, ensuring your chauffeur will be there to welcome you upon arrival.

Simply contact our office with your revised details and we’ll do our very best to accommodate your revised schedule.

General Arrangements

Your chauffeur will make themselves known in an appropriate manner, often through text message, phone call, greeting board or by introducing themselves to the reception.

We endeavour to supply you with the same chauffeur throughout, however should there be prior scheduling this may not always be possible.

Provision for child seating is usually available so please let us know of any requirements when making your booking. 

Wheelchair accessible vehicles are available, so please speak to our support team regarding any specific requirements. 

Your itinerary can be amended to suit your requirements so please inform your chauffeur of any additional request and they shall do their best to accommodate.

Payment, Account & Cancellations

Settlement by bank transfer is preferred although we also accept most cards where secure payment can be made via our own website. 

All payment transactions are carried out by our office administration team. 

To open an account is simple. Please contact our office directly or ask your chauffeur for further details. 

We recognise that in today’s world, itineraries can suddenly change. You will appreciate however, that lost bookings can sometimes involve costs to ourselves so please contact our office for further details. 

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